Outsourcing in Health Sector: Concept Analysis
DOI:
https://doi.org/10.5281/zenodo.13331378Abstract
Outsourcing, a concept that was newly adopted by the healthcare sector, was defined as the state of use of an external organisation or group based on a contractual agreement to provide clinical or non-clinical services (e.g., cleaning services, laundry, and radiology) that were traditionally afforded in-house by the health organisation utilising its staff and facilities. As a new concept in the healthcare area, it was analysed using Avant and Walker's eight-step methodology. The term most closely related to outsourcing was found to be offshore, while the opposite in meaning and use was insourcing.
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